Privacy Notice

Last updated: July 1, 2023

We believe in keeping things simple, transparent, and respectful when it comes to your privacy. This notice explains how we handle your information, your rights, and our obligations. By using our services, you're agreeing to these practices, so please take a moment to read through.

The Basics: What We're About

We're here to provide you with First Nations-led consulting and research. This privacy notice applies when you visit our website (https://www.argusacuity.com.au/) or interact with us in any way.

What Information Do We Collect?

We keep things simple and only collect what's necessary. Here's a breakdown of what we collect and when:

For Website Visitors:

When you use our contact form, we collect:

  • Your email address

  • Your name

  • Any additional information you choose to provide in the message field

For Clients:

When you become a client, we may also collect:

  • Company name

  • Company address

  • Industry

  • Whether the business is Aboriginal-owned

  • Any additional information you provide during the course of our consulting services

We don't collect sensitive information like religious beliefs or sexual orientation. We only collect the information you voluntarily provide to us.

How Do We Use Your Information?

We use your information to:

  • Respond to your inquiries and provide our services

  • Send you information about our services (with your consent)

  • Keep you updated on news and insights (if you opt-in)

  • Tailor our consulting services to your specific needs

  • Comply with legal obligations

We rely on your consent or our legitimate business interests as the legal basis for processing your information.

How Long Do We Keep Your Information?

We retain your information for as long as necessary to provide our services and comply with legal obligations. Typically, this means:

  • Email addresses and communication records: 2 years after last contact

  • Account information: As long as your account is active, plus 1 year

  • Financial records: 7 years (as required by Australian tax law)

You can request deletion of your data at any time (see "Your Rights and Choices" below).

Sharing Your Information

We don't sell your information. We may share it in these limited circumstances:

  • With service providers who help us run our business (e.g., email services, cloud storage)

  • If required by law or to protect our legal rights

  • In the event of a business transfer or merger

All our service providers are bound by strict confidentiality agreements.

Keeping Your Info Safe

We take your privacy seriously. We use industry-standard security measures to protect your information, including encryption and secure servers. But unfortunately the internet isn't 100% secure. We do our absolute best, but we can't guarantee Fort Knox-level security.

Your Rights and Choices

You're in control. You have the right to:

  • Access the information we have about you

  • Correct any inaccurate information

  • Request deletion of your information

  • Withdraw your consent at any time

  • Object to our use of your information for direct marketing

To exercise these rights, just email us at privacy@argusacuity.com.au. We'll respond to your request within 30 days.

Cookies and Similar Technologies

Our website is hosted on Squarespace, which uses essential cookies to provide basic website functionality and analytics. These cookies help us understand how visitors use our site, but they don't identify you personally. We don't use any additional cookies for marketing or tracking purposes. You can control cookies through your browser settings, but disabling them might affect your experience on our site.

International Data Transfers

We're based in Australia and don’t share any information to internationally unless you have provided your explicit consent. In these cases we adhere to strict security and governance protocols.

Kids and Privacy

As a consultancy, we only engage with adults (18 and over). We don't knowingly collect information from kids. If we find out we accidentally collected info from someone under 18, we'll delete it pronto.

Changes to This Notice

We might update this notice from time to time. If we make any big changes, we'll let you know by email or through a prominent notice on our website. The date at the top shows when we last updated it.

Let's Chat

Got questions? Concerns? Just want to talk? We're all ears! Reach out to us at:

Email: contact@argusacuity.com.au
Post: Argus Acuity Pty Ltd, PO Box 15, Ivanhoe, Victoria 3079, Australia

The Legal Bits

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. If you're not satisfied with how we've handled your privacy, you can lodge a complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au).

Thanks for taking the time to read this. We appreciate your trust in us.